Privacy Policy | Eggs Benedict Tech

Privacy Policy for Eggs Benedict Tech

Eggs Benedict Tech LLC ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.eggsbenedict.tech) (the "Site") and when you use our services, such as purchasing products or engaging with our content, including our AI-powered STEAM learning platform, AI Homeroom, and its AI agent tutors like Sparky.

Information We Collect

During transactions, and through engagement with our AI Homeroom platform, we may collect the following types of information:

Personal Information

This refers to information that can identify you as an individual, such as:

Your name
Your email address
Your postal address
Your phone number
Your payment information (if you make a purchase)
For children under 13, limited personal data such as name and email address, collected with verified parental consent.

Non-Personal Information

This refers to information that cannot be used to identify you personally, such as:

Your IP address
Your browser type
Your operating system
Your device information
Your Browse activity on our Site, including interactions with our AI Homeroom platform and AI agent tutors.
Aggregated and anonymized data related to learning progress and engagement within the AI Homeroom platform.

How We Collect Information

We collect information through various methods, including:

When you provide it directly to us: For example, when you create an account, make a purchase, sign up for our email list, contact us, or interact with our AI agent tutors.
Automatically through cookies and other tracking technologies: These technologies collect information about your Browse activity and help us improve your experience on our Site and within the AI Homeroom platform.
From third-party sources: We may receive information about you from our partners or service providers.

How We Use Your Information

We may use your information for the following purposes:

To provide and improve our services: This includes processing your orders, providing customer support, enhancing your experience on our Site, and delivering personalized and engaging STEAM learning experiences through AI Homeroom and its tutors.
To communicate with you: We may send you emails or other communications about your orders, our products and services, and other updates.
To personalize your experience: We may use your information to recommend products or content that may be of interest to you and to tailor the learning experience within AI Homeroom.
To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations, including COPPA and FERPA, regarding child safety and data security.
To develop and expand our AI tutor capabilities and curriculum, ensuring the highest quality, reliability, and security of AI tools.
For management and analytics of user data for parents and account holders.

How We Share Your Information

We may share your information with the following third parties:

Service providers: We may share your information with service providers who assist us with payment processing, shipping, marketing, and other essential functions, including those supporting our AI Homeroom platform and its underlying Google Cloud infrastructure.
Business partners: We may share your information with business partners who offer products or services that may be of interest to you.
Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not share any information pertaining to children under 13 without prior verifiable parental approval. Any information shared with parental approval will aim to enhance the child's learning experience, such as offering technical support related to a web service or product concern.

Your Privacy Choices

You have the following choices regarding your personal information:

Access and correction: You can access and update your personal information by logging into your account or contacting us. Parents can monitor and manage their children's activity and control content viewed on the Site through their accounts.
Cookies: You can manage your cookie preferences through your browser settings.
Marketing communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Our website utilizes Wix security measures, and our AI Homeroom platform is built with Google Cloud, leveraging its robust data security features.

Wix implements a variety of security protocols to safeguard websites, which include encryption, firewalls, and ongoing monitoring.

Encryption

Every site hosted on Wix utilizes HTTPS along with SSL to secure data transmission between the website and the user's browser.
Data in transit is safeguarded using HTTPS, TLS version 1.2 or higher, as well as SSL.
Information stored at rest is protected through AES-256 encryption.
Firewalls and Intrusion Prevention Systems
Wix employs firewalls and intrusion prevention systems designed to block unauthorized access.

Monitoring

The company operates a continuous monitoring system that assesses internal network activity, employee actions, and research pertaining to vulnerabilities year-round.
Additionally, Wix conducts regular scans for potential threats to its websites and has a dedicated team ready to address any arising issues.

PCI Compliance

All sites created with Wix automatically meet PCI compliance standards according to the highest norms set by Payment Card Industry Data Security Standards.

Security by Design

The framework of Wix is developed with an embedded security-first mindset led by its software engineers.

Bug Bounty Program

Wix also runs a bug bounty initiative inviting independent security researchers to assist in identifying vulnerabilities.

Security Certificate

Each site generated on the Wix platform comes equipped with a security certificate.

Children's Privacy

To guarantee the safety of children under 13 who utilize our Site and our AI Homeroom platform, we adhere to the Children's Online Privacy Protection Act (COPPA) and require that parents provide supervision and consent.

We only collect personal data from minors younger than 13 with explicit, verifiable permission from their parents, which must be verified via email during the sign-up process on our platform. Furthermore, parent accounts will enable them to monitor and manage their children's activity on the Site, as well as control the content they can view.

In compliance with legal requirements, we do not share any information pertaining to children under 13 without prior verifiable parental approval. Any information that is shared will aim to enhance the child's learning experience—such as offering technical support related to a web service or product concern.

Additionally, we refrain from gathering unnecessary information from children below 13 that does not directly support their educational goals. We will also avoid collecting sensitive personal data beyond basic details like name and email address for this age group.

Any data collected will be maintained utilizing the Data Security measures referenced above, with a commitment to the highest quality, reliability, and security of AI tools for educational technology, and adherence to COPPA/FERPA regulations towards child safety.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and notify you as required by law.

If you have any questions about this Privacy Policy, please contact us at: support@eggsbenedict.tech or by calling (313) 334-3056.